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Shipping Notice


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Store hours are limited. All orders will be fulfilled at least twice per week. Shipments typically go out on Tuesdays, Wednesdays and/or Fridays only.

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    Return Policy

    Storm Baseball offers a 30 day return/exchange policy. If you wish to return/exchange any item(s) to us please use the following procedures to receive the proper credit to your account.

    Clearance Items are NOT RETURNABLE.

    Items must be returned "like new" resalable condition. We reserve the right to refuse a return on any product that does not meet these requirements.

    Please return a copy of your receipt with all returns/exchanges.

    We are not responsible for lost or stolen packages. We encourage customers to insure their returns/exchanges and use a carrier that provides you a proof of delivery for your protection.

    Customer is responsible for shipping charges on exchanges and returns. 

    All returns/exchanges are to be shipped to:

    Lake Elsinore Storm 
    Attn: Returns/Exchanges
    500 Diamond Drive
    Lake Elsinore, CA 92530

    All Storm Baseball policies, terms, and conditions are subject to change without notice. If the information provided above does not answer your specific questions, or if you need more detailed information, please contact us at 951-245-4487 x222.

    Damaged or Defective Items

    If you received a damaged or defective item, please send us an email with the details of your damaged or defective order inquiry by using the contact us form. This will help us better track your email inquiry and ensure you will get a quicker response to your order change request.

    We will follow up and send you a call tag to pay for the return shipping costs or authorize you to ship and refund your cost to your credit card. Once we receive the new item we will re-ship the correct item(s) to you. Please ensure to include the full details of your issue and return/exchange request when sending the item(s) back to us. 

    Partial Orders

    If you received a partial order, please send us an email with the details of your partial order inquiry by using the contact us form. Please ensure to include the full details of what item(s) you are missing from your order, as well as the item(s) you did receive.

    If you received an email stating one of your items is currently backordered or may experience a delay, please review that email to inform you of when your item will be shipped out. 

    Wrong item received

    If you received a incorrect order, please send us an email with the details of your incorrect order inquiry by using the contact us form.

    We will follow up and send you a call tag to pay for the return shipping costs. Once we receive the new item we will re-ship the correct item(s) to you. Please ensure to include the full details of your issue and return/exchange request when sending the item(s) back to us.

    When can I expect my credit to be completed?

    Due to the high volume of credit requests we receive, please allow up to 14 business days to fully process any credit requests.